Newcastle City Library and Community Hub

Newcastle City Library is a free community hub in Newcastle City Centre. You can borrow books, use computers and take part in activities, training and other services at the centre.

• large collection of books to lend: fiction, non fiction and graphic novels
• 3 hour free public computer and internet access
• large historical collections of books, periodicals and maps
• activities for all ages such as reading groups, coding, chess and more
• exhibitions and displays of art
• courses and training activities: such as digital skills. see their Eventbrite link below
• meeting rooms
• viewing platform.

Services available

Citizens Advice Newcastle (CAN) (Level 4): providing a free service which is confidential and open to anyone who lives or works in Newcastle

Work and Thrive Newcastle (Level 2): A one-stop shop for support with training, careers and job advice

Newcastle Council Housing (Level 1): Help with your renting a council house. If you are looking for a home you can register and search for properties online with staff on hand to help with any queries

The Newcastle Careers and Guidance Team (Connexions) (Level 2). Careers information, advice and guidance for young people aged 13-19 (and up to age 25 for young people with special needs)

Business & IP Centre Newcastle (BIPC) on Level 3: Intellectual property information and expert advice on a wide range of topics for entrepreneurs and inventors. [email protected]

Online library facilities

You can use Newcastle libraries online to:

• Join the library or renew your card. When registered you can use online library services below
• Browse Newcastle Libraries Catalogue online to find books, audiobooks, board games and DVDs you’d like to borrow. You can reserve the item and then collect it during normal opening hours.
• Download free audiobooks, magazines and ebooks
• Newcastle City Council services can be completed online including: create an account and make payments for a number of reasons, such as penalties, benefits and waste collection
• book an appointment for help with your universal credit online claim

Safe space

Refugees and asylum seekers

City Library is a safe space for refugees and asylum seekers to visit. You can use any of the library services described above and:

• family activities
• library staff who can help answer questions and signpost to other services including local housing providers and council services
• community language resources
• dedicated Library of Sanctuary books to lend
• Reading groups for English language learners

Learning disabilities and autism

The library is autism friendly. Staff are trained. It is a designated Safe Place for people with learning disabilities.

Wellbeing hub

City Library is a Wellbeing Hub. They’re a warm welcoming place to spend time in Newcastle. They offer a range of support such as hot drinks, free Wi-Fi, place to charge your devices, information, advice and more. Visit Newcastle.gov.uk to see what’s available at this hub.