Information Now

Computer classes and Information Technology (IT) support

Using a computer can open up a whole range of opportunities to you, especially if you are using the Internet and email.


Computer classes and support available in Newcastle

There are a range of computer classes and courses available in Newcastle. There are classes for people with little or no experience and for those who are familiar with computer.

Elders Council of Newcastle work in partnership with Northumbria Students Union to offer drop in IT classes. You can bring along your own equipment such as laptops, iPads or digital cameras to learn more about how to use your device or practice on one of their computers. They can help you to develop your skills and confidence in using computers and the internet. Weekly sessions run during term time, September to April. Contact the Elders Council.

Get online Newcastle offer computer courses ranging from the basics to City and Guilds qualifications.

Search run computer classes and a computer club for people aged 50 and over. Everyone is welcome, including complete beginners. The sessions are tailored to meet your interests. You just need to tell the tutor what you want to learn.

Lifelong learning article on Information Now has more information on courses available in Newcastle.

Online Centres Network offers access to computers and classes.  They provide people with the skills and confidence they need to access digital technology.  Search for the nearest centre to you on their website.

Newcastle Vision Support provide practical support for people with sight loss including: IT training on iPads, tablets, laptops, computers and accessibility options.

Northern Learning Trust Hives are located at Blakelaw and Walker. At the Hive you can use free computer and internet facilities. They offer support to:

  • help to look for jobs and volunteering opportunities, and to fill in application forms
  • help with other skill development including maths, English and using computers
  • access to other learning opportunities and qualifications
  • help with budgeting, meal planning and other household concerns
  • fun, friendly workshops on a range of topics

Computer support at home

We are Digital provide computer and internet training in the home.

Ability Net is a national network of volunteers who provide free computer support to disabled people. They can visit you in your own home, or in another location such as a care home or a day centre. The volunteers can solve hardware and software problems, such as installing new equipment, as well as helping you to gain confidence in using a computer. This could be by getting connected to the Internet and using email, or getting you started with standard packages such as word processing.


Online Courses

Learn My Way offer useful short online courses which you can work through online. You can learn the basics of computers and the internet and then you can start learn a little bit more. Whether you want to chat to family and friends on Facebook, share digital photographs, learn how to shop online, find out how to use online banking, or look for a job  they have a short course to help you do it.

GCF LearnFree.org offers125 free online tutorials. This includes e mail, internet, microsoft office, maths, reading, career planning and digital skills

Digital Unite has a huge range of free learning guides to help people with using computers, the internet, tablets and other mobile devices. The easy-to-follow guides cover the essential topics from getting started with a mouse and keyboard to web browsing, emailing, shopping online and internet safety.

Citizens Online run online events, provide a free digital support helpline and a trained team of digital champions who will call you back and offer friendly, patient support over the phone.

Media Savvy CIC run digital skills courses including, introduction to computers, Social Media, eSafety, Employability and Money Matters.

Better ConNEcted have details of online Digital Skills Support andAccessibility Support on their website.


Using the Internet

Further information and support on using the internet can be found on Information Now;


Other Useful Organisations and Information

  • Getting online and digital equipment article on InformationNOW. Find out how you can access free or low cost equipment and internet
  • Finding reliable tradespeople article on InformationNOW if you need help with installing phonelines or broadband
  • Making the most of the internet – Age UK’s guide
  • ReciteME reads information in languages and audio files, as well as text sizing.  Read our article on tailoring the site to your needs using this new technology.
  • Computer
  • FurbdIT is a partnership working to reduce digital poverty. They collect unwanted devices and IT equipment, refurbish it and breathe new life into it for community benefit.
  • Digital Pathfinders helps SMEs, charities and social enterprises across Newcastle, North Tyneside and Northumberland become more successful and resilient by adopting digital technology.

Last updated: September 15, 2021