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Computer classes and Information Technology (IT) support

Using a computer can open up a whole range of opportunities to you, especially if you are using the Internet and email.

Computer classes and support available in Newcastle

There are a range of computer classes and courses available in Newcastle. There are classes for people with little or no experience and for those who are familiar with computer.

Elders Council of Newcastle work in partnership with Northumbria Students Union to offer drop in IT classes. You can bring along your own equipment such as laptops, iPads or digital cameras to learn more about how to use your device or practice on one of their computers. They can help you to develop your skills and confidence in using computers and the internet. Weekly sessions run during term time, September to April. Contact the Elders Council.


There are regular one to one taster sessions held at all of Newcastle’s libraries, where a member of staff will go through everything step by step at a pace to suit you. To find out more phone 0191 277 4100 or email  After your taster session you can book onto a Learn My Way, online basics course. This course runs over 2 sessions  (2 hours 30mins per session) and again you will get one to one support.

If you have a device, smart phone, iPad, tablet of laptop that you need help with, ask for a place on a Techy Tea Party.  All of their courses are listed on the Newcastle Libraries Events page, You will need to have an email address to book your place.  If you don’t have one, just use make sure you put in your address and they will post your ticket to you.

Search run computer classes and a computer club for people aged 50 and over. Everyone is welcome, including complete beginners. The sessions are tailored to meet your interests. You just need to tell the tutor what you want to learn.

Walker Learning Hive at Christ Church in Walker run basic computer training sessions for absolute beginners. You can book a 1-2-1 training slot and sessions are available all day Monday, Wednesday and Friday.

Galafield Learning Hive run basic and 1:1 sessions.

Lifelong learning article on Information Now has more information on courses available in Newcastle.

Computer support at home

Silver Training IT Ltd provide computer and internet training in the home and in small groups for people over 50. Some people may be eligible for free training.

Ability Net is a national network of volunteers who provide free computer support to disabled people. They can visit you in your own home, or in another location such as a care home or a day centre. The volunteers can solve hardware and software problems, such as installing new equipment, as well as helping you to gain confidence in using a computer. This could be by getting connected to the Internet and using email, or getting you started with standard packages such as word processing.

Online Courses

Learn My Way offer useful short online courses which you can work through online. You can learn the basics of computers and the internet and then you can start learn a little bit more. Whether you want to chat to family and friends on Facebook, share digital photographs, learn how to shop online, find out how to use online banking, or look for a job  they have a short course to help you do it.

GCF offers125 free online tutorials. This includes e mail, internet, microsoft office, maths, reading, career planning and digital skills

Digital Unite has a huge range of free learning guides to help people with using computers, the internet, tablets and other mobile devices. The easy-to-follow guides cover the essential topics from getting started with a mouse and keyboard to web browsing, emailing, shopping online and internet safety.

Using the Internet

Further information and support on using the internet can be found on Information Now;

Other Useful Organisations and Information

  • Making the most of the internet – Age UK’s guide
  • Recite me reads information in languages and audio files, as well as text sizing.  Read out article on tailoring the site to your needs using this new technology.
  • BrowseAloud reads web pages aloud for people who find it difficult to read online. Reading large amounts of text on screen can be difficult for those with literacy and visual impairments. BrowseAloud makes using the Internet easier for people who have: * Low literacy and reading skills * English as a second language * Dyslexia * Mild visual impairments.

Last updated: July 18, 2019

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