Information Now

Computer classes and Information Technology (IT) support

Using a computer can open up a whole range of opportunities to you, especially if you are using the Internet and email.


Computer classes and support available in Newcastle

There are a range of computer classes and courses available in Newcastle. There are classes for people with little or no experience and for those who are familiar with computer.

Elders Council of Newcastle work in partnership with Northumbria Students Union to offer drop in IT classes. You can bring along your own equipment such as laptops, iPads or digital cameras to learn more about how to use your device or practice on one of their computers. They can help you to develop your skills and confidence in using computers and the internet. Weekly sessions run during term time, September to April. Contact the Elders Council.

Go Digital Newcastle have created an interactive map to search for places in Newcastle where you can get free or low cost access to computers, training and support.

Your local library may provide free public access computers, computer classes and drop in sessions, for instance, Fenham Library hosts a Techy tea party.

Search run computer classes and a computer club for people aged 50 and over. Everyone is welcome, including complete beginners. The sessions are tailored to meet your interests. You just need to tell the tutor what you want to learn.

Walker Learning Hive at Christ Church in Walker run basic computer training sessions for absolute beginners. You can book a 1-2-1 training slot and sessions are available all day Monday, Wednesday and Friday.

Galafield Learning Hive run basic and 1:1 sessions.

Lifelong learning article on Information Now has more information on courses available in Newcastle.

Your Homes Newcastle – Digital Services hold Techy Tea Parties at the City Library. These classes will help you learn more about IPads, tablets or Smart phones. Complete beginners are welcome and IPads and tablets are available to use if you don’t yet own one yourself.

YHN also run one-to-one internet taster sessions for YHN customers, and basic computer and internet training courses for all Newcastle residents at the City Library.


Computer support at home

Silver Training IT Ltd provide computer and internet training in the home and in small groups for people over 50. Some people may be eligible for free training.

Ability Net is a national network of volunteers who provide free computer support to disabled people. They can visit you in your own home, or in another location such as a care home or a day centre. The volunteers can solve hardware and software problems, such as installing new equipment, as well as helping you to gain confidence in using a computer. This could be by getting connected to the Internet and using email, or getting you started with standard packages such as word processing.


Online Courses

Learn My Way offer useful short online courses which you can work through online. You can learn the basics of computers and the internet and then you can start learn a little bit more. Whether you want to chat to family and friends on Facebook, share digital photographs, learn how to shop online, find out how to use online banking, or look for a job  they have a short course to help you do it.

GCF LearnFree.org offers125 free online tutorials. This includes e mail, internet, microsoft office, maths, reading, career planning and digital skills

Digital Unite has a huge range of free learning guides to help people with using computers, the internet, tablets and other mobile devices. The easy-to-follow guides cover the essential topics from getting started with a mouse and keyboard to web browsing, emailing, shopping online and internet safety.


Using the Internet

Further information and support on using the internet can be found on Information Now;


Other Useful Organisations and Information

  • Making the most of the internet – Age UK’s guide
  • Recite me reads information in languages and audio files, as well as text sizing.  Read out article on tailoring the site to your needs using this new technology.
  • BrowseAloud reads web pages aloud for people who find it difficult to read online. Reading large amounts of text on screen can be difficult for those with literacy and visual impairments. BrowseAloud makes using the Internet easier for people who have: * Low literacy and reading skills * English as a second language * Dyslexia * Mild visual impairments.

Last updated: February 5, 2019

Send us a comment about this page