Information Now

Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.

Department for Work and Pensions

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. The department administers the State Pension and a range of working age, disability and ill health benefits. Their website and services also include:

Contact details

Telephone: 0800 731 0469

free main contact number

Telephone 2: 0800 169 0310

Existing benefit claims only, free


Website 2:



Cost: Free

Last updated: April 28, 2021

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