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Your Local Services at Newcastle City Council

Your Local Services is your single point of contact for environmental services delivered within the boundaries of Newcastle upon Tyne. This includes:

  • managing your household waste, including recycling and garden waste
  • reporting an issue with roads, paths or street lighting
  • reporting an issue in your community such as┬ápest control, dog fouling, graffiti or noise

Through their website you can, make a request, report an issue or find out information. This service was previously called Envirocall.

Contact details

Main Telephone: 0191 278 7878

ask for 'Your Local Services' or 'Envirocall'


Last updated: May 12, 2021

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