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Citylife Line

CityLife Line was set up at the start of the coronavirus pandemic to support the residents of Newcastle. If you are self-isolating and need support contact the Welfare and Wellbeing team. They offer advice and support on issues that might be making self-isolation more difficult, such as: food, money, work and more. They keep in touch with local organisations to ensure they know what is on offer.

Find more information and complete the form online on www.newcastle.gov.uk/welfare or phone for help to complete the form.

Safeguarding advice: If you are not sure who someone is, don’t answer the door.

Contact details

Main Telephone: 0800 170 7001

Freephone number

Website:

Other Website: newcastle.gov.uk/welfare

Opening hours
Monday to Thursday 9am to 6pm
Friday 9am to 4pm

Last updated: July 9, 2021

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