Where to get benefits advice in Newcastle
There are a number of organisations in Newcastle that can help you with benefits advice. They can help to:
- check you’re claiming all of the benefits you’re entitled to
- guide you through the application process
- explain how some benefits may impact upon another
- some services may also be able to help you to appeal a benefit decision
Local benefits advice support
| Organisation name | Support available | Specialist support |
| Citizens Advice Newcastle (CAN)
Website: citizensadvice-newcastle.org.uk Telephone: 0808 278 7823 Freephone, Monday to Friday 10am to 4pm Email: [email protected] Address: 4th Floor, City Library, Charles Avison Building, 33 New Bridge Street West |
Free, confidential and independent advice
Who can use this service: people who live, work or study in Newcastle. When: Monday to Friday 10am to 4pm advice by phone, e-mail and webchat only For urgent matters you can drop in for advice (subject to availability) from Monday to Friday, 10am to 12pm. |
Consumer advice
Home energy advice Debt and Money Advice Family Advice |
| Newcastle Welfare Rights Service
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| Search Newcastle
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Last updated: March 7, 2025