Early Help can support your family to stay on track. Being a parent or carer can be a tough job. You don’t need to face challenges on your own. You can ask for help with an ongoing problem or get help to prevent one from happening. They have hubs in Newcastle where you can help information, help, training and advice:
| Location in Newcastle | Community Hubs (including Autism) |
| North | Fawdon Children’s Centre |
| East | Byker Sands Family Centre |
| Inner West | Cowgate Centre |
| Outer West | Galafield Centre |
Are you worried about the safety of a child or young person?
In an emergency or if someone’s life is at risk call 999.
You might be worried that a child or young person is experiencing, or at risk of, abuse and neglect. If you are told about or witness an incident of abuse, are the victim of abuse or think abuse may be happening you can:
- phone 0191 277 2500 Monday to Friday, 9am to 5pm
- call 0191 278 7878 evenings and weekends
- report your concerns of abuse or neglect online
- contact someone you trust, such as a GP, nurse, police officer or care worker. They will pass on your concerns to the safeguarding agencies.
Organisation Type: Newcastle City Council
Main Telephone: 0191 211 5805
General enquiries Monday to Friday, 9am to 5pm
Other Telephone: 0191 2788494
Start for Life Parenting helplin
Other Website: childrenandfamiliesnewcastle.org.uk
Last updated: June 29, 2026
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