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Newcastle Carers

  • To help carers and families remain safe during the COVID-19 pandemic their building on Shields Road and drop-ins across the city are closed until further notice.
  • To talk to someone about your caring role, or for information or advice, please call their Carers Information line on 0191 275 5060, Monday to Friday, 9am to 5pm.
  • If you are a professional and want to make a referral, please email, or phone 0191 275 5060. Please do not fax.

Newcastle Carers is an independent charity supporting adults, children and young people who care for someone living in Newcastle upon Tyne. Their service is free, confidential and non-judgemental, helping carers to find ways to make their situation easier.  They provide:

  • information, advice and support for young adults and adults
  • support groups
  • counselling
  • grants through the Carers Wellbeing Fund
  • events and activities
  • help to return to work
  • training for Carers
  • support for refugees and asylum seeker carers

Newcastle Carers is a designated Safe Place for people with learning disabilities.

Contact details

Main Telephone: 0191 275 5060

Carers Information Line


Helpline: 0191 275 5060

Helpline: 0191 275 5060

Fax: 0191 265 1191

Opening hours
Closed at present




135-139 Shields Road
Newcastle upon Tyne

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Last updated: May 19, 2022

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