Accessible and Public Toilets
When going out and about it is useful to find where the nearest toilets and other facilities are.
As lockdown restrictions ease many public toilets are now open. You can find public toilets in Newcastle at the
There are also toilets available to visitors/customers at other venues such as:
- City Library and Community Hub
- Tyne & Wear Archives & Museums
- Restaurants, cafes and pubs
- Eldon Square Shopping Centre
Please remember that you will need to wear a mask to enter these spaces (unless exempt). Some venues are limiting the number of visitors, such as libraries, so you may need to wait until there is enough space to go into the building. Also museums are running a timed entry system, so you need to book an entry slot online. We recommend making sure that the venue you wish to visit is open before you travel as opening times may have changed.
If you are aware of any facilities that are now open (or closed) please drop us an email at informationNOW@Newcastle.gov.uk
How can I find my nearest public toilet?
The Great British Public Toilet Map is a website where you can search for public toilets in the area you are visiting. This includes finding those for radar keys, accessible to wheel chairs, baby changing and gender neutral. They may be located in shops and cafes. Type in the area you are visiting, then look at the map and click a pin for all the details you need. You can help by adding or editing toilets that you know about to their website.
Changing Places help to locate the nearest accessible toilets to you in the UK. The toilets are designed to accommodate children and adults who require support from at least one carer. They also provide additional space in the changing area which means a disabled person can visit one of these toilets with up to two carers. Screens or curtains are provided in the cubicle which allow the disabled person, and their carer, some privacy. The toilets provide a safe, clean environment and the right equipment including a height-adjustable changing bench and a hoist.
There are now 1154 accessible toilets listed on the Changing Places website in the UK. You can look up a postcode to see where these specific toilets are located, and how to gain access, so you can plan ahead or a journey.
Radar Key – National Key Scheme
The Radar National Key Scheme (NKS) offers disabled people independent access to over 9,000 locked public toilets around the country with one key. Toilets fitted with National Key Scheme (NKS) locks can now be found in shopping centres, pubs, cafes, department stores, bus and train stations and many other locations in the country. Use the Great British Public Toilet Map to find their location.
You can purchase an N&C Phlexicare Radar Key online from many different retailers of disability products, or you can buy one from Disability North offices in Gosforth. Please visit Disability Rights UK website for more information.
Other Useful Information
- Disability North sell Radar keys and other items of equipment.
- AccessAble is a useful website that tells you more about the accessibility of public venues so you can plan you trip before you set off.
Last updated: May 28, 2021