Please note: owing to the position on Covid 19 and the Coronavirus, some organisations and venues will be closed, some will deliver their services differently. You can find the organisation website address on InformationNOW and visit their site for updates. Visit the dedicated coronavirus webpage for Newcastle City Council.
Newcastle City Council
Newcastle City Council operate many services across the city, including rubbish collection, council tax, parking services, social care, social housing, libraries and leisure services. Contact Newcastle City Council by phone, online or visit an Information Hub where you can find out about;
- Council tax
- paying your council bills by cash, cheque, card or postal order
- benefits
- social Care
- social Housing
- bin collections, bulky rubbish collections, litter and street cleaning, street lighting, pest control, grass cutting and trees
- disabled person’s parking permits or blue badges
- free school meals and home to school travel
- Newcastle City Council jobs
Newcastle City Council Information Hubs
There are a number of departments that you may wish to contact directly within Newcastle City Council including
- Meals at Home – Newcastle City Council service
- Newcastle Welfare Rights Service
- Housing Advice Centre
- Newcastle City Council: Council Tax Enquiries
- Housing Benefit Enquiries – Newcastle City Council
- Newcastle Libraries
- Complaints Officer – Newcastle City Council
- Newcastle Welfare Rights Service: Money Matters
- Complaints and Customer Relations – Newcastle Adult Social Care
- Community Health & Social Care Direct (formerly Adult Social Care Direct)
- Energy Services, Newcastle City Council
- Envirocall – Newcastle City Council
Telephone: 0191 278 7878
Switchboard
Website: newcastle.gov.uk
Minicom number: 0191 211 4944
Opening
Hours
Main switchboard and contact centre
Monday 8am to 6pm
Tuesday to Friday 8.30am to 4pm
Cost: Free
Address:
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH
Last updated: November 3, 2020
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