InfoNOW News 16 July 2024
17 July 2024
Best Holiday Ever, Music pass, JSNA, Novum, MyFolks, The Mental Shift CIC and more
We wish everybody a happy festive season from the InformationNOW team. InfoNOW News will return in January 2024.
Newcastle City Council have information and tips about staying safe this Christmas, when out and about and at home: on their Have Fun and Stay Safe this Christmas page
You can also visit Newcastle’s Christmas.com for a round up of Christmas themed activities going on in Newcastle.
As the cost of energy, food and fuel rises, it can be harder for many people to manage money and pay bills on time, particularly in December and January.
InformationNOW has useful articles to help with the cost of living, food, and more during winter such as::
Newcastle Wellbeing Hubs are warm and welcoming places to spend time in Newcastle for free during the winter. You can find your nearest Wellbeing Hub using Newcastle City Council’s directory.
If you require direct support you can visit the Cost of living Support page on Newcastle.gov.uk
Read more on InformationNOW about Christmas
Adult Social Care at Newcastle City Council want to get better at working with people who live in Newcastle who use our services.
Together, you will plan how to work to create better services. They would love to hear about your experiences and ideas for working with the Council and partners.
This plan for working together will help when they are:
Anyone with an interest in Adult Social Care in Newcastle is welcome to join. This includes:
You are welcome to join at one of their in-person sessions:
You can Sign up to attend a session here
Read more on InformationNOW about Getting Involved in Your Local Community
The Department for Work and Pensions (DWP) have announced changes to payment dates for benefits and for jobcentre plus contact opening times over the Christmas holiday period.
Universal Credit
Payment due: Monday 25 December New payment date: Friday 22 December
Payment due: Tuesday 26 December New payment date: Friday 22 December
Payment due; Wednesday 27 December New payment date: Wednesday 27 December
Payment due: Monday 1 January New payment date: Friday 29 December
Payment due: Tuesday 2 January New payment date: Tuesday 2 January
Other benefits including child benefit and tax credits
Payment due: Monday 25 December New payment date: Friday 22 December
Payment due: Tuesday 26 December New payment date: Friday 22 December
Payment due: Wednesday 27 December New payment date: Friday 22 or Wednesday 27 December
Payment due: Thursday 28 December New payment date: Wednesday 27 December
Payment due: Monday 1 January New payment date: Friday 29 December
Payment due: Tuesday 2 January New payment date: Friday 29 December or Tuesday 2 January
You can find more information on GOV.UK here
There are changes to Jobcentre Plus opening times over Christmas and New Year.
They will be closed on 25, 26 27 December 2023 and on 1 January 2024
They are open 22, 28, 29 December 2023 and 2 January 2024 but close at 4pm
Read more on InformationNOW about Christmas Opening Times and Benefits
Nexus have announced a busy programme of work to improve the Metro in the first three months of next year and it will require a series of line closures. Where lines are closed, frequent replacement bus services will be provided and customers are advised to plan ahead if travelling in the affected areas. Works include the completion of the new Gosforth Metro depot, the installation of new tracks, track junctions, overhead lines and lineside estate works.
There will be three weekends where the Metro’s central area through Newcastle will be affected, and there will be a nine-day major line closure between South Gosforth and Newcastle International Airport. The information for each of the closures will be shared on Nexus’ website and the Pop App.
The planned closures are:
Read more on InformationNOW about Public Transport
Tax Credit only claimants in Newcastle will be receiving their invites to claim Universal Credit from 8 January 2024. There’s lots of implications and issues involved, however there are services that can help. Make sure you have the key information to tell people by attending a short 45 minute briefing with the Welfare rights team at Newcastle City Council.
Sessions available on these dates:
Please complete this online form to let them know what date you want to attend. Please only choose one date
You can find more information on financial inclusion training on Newcastle.gov.uk here
Read more on InformationNOW about Universal Credit
It’s important to get your seasonal flu and COVID-19 vaccinations if you’re at higher risk of getting seriously ill from these illnesses.
Who should have the flu and COVID-19 vaccines
You may be able get the NHS flu and COVID-19 vaccines if you:
Most children can get the children’s flu vaccine. This includes children who were aged 2 or 3 years on 31 August 2023, school-aged children (Reception to Year 11) and children with certain health conditions.
How to get the flu vaccine
If you’re eligible for an NHS flu vaccine, you can:
Some people may be able to get vaccinated through their maternity service, care home or their employer if they are a frontline health or social care worker.
You do not have to wait for an invitation before booking an appointment.
Find out more about the flu vaccine and how to get it
How to get the COVID-19 vaccine
If you’re eligible for the COVID-19 vaccine, you can:
Find out more about the COVID-19 vaccine and how to get it
Pneumococcal vaccine
If you’re 65 or over, you’re also eligible for the pneumococcal vaccine, which will help protect you from pneumonia. Ask your GP surgery.
Read more on InformationNOW about Flu
Pharmacies across the North East and North Cumbria can offer advice and treatment for many common conditions. There’s no need for a GP appointment – just head to your local pharmacy. Pharmacists are qualified experts in healthcare and can help with a wide range of common illnesses.
What is covered under the common conditions service?
How it works
You can find further information at: Think Pharmacy First
Read more on InformationNOW about Pharmacies/Chemists
In early 2024, restorative works will begin to focus on the main deck of the bridge. In order to carry the work out safely and to protect the workforce and the public, lane closures will be required from 2024, which will see the Tyne Bridge reduced to one lane in each direction during a significant part of the refurbishment programme.
Heavy congestion is expected on the Quayside route, Swing Bridge and routes to and from Redheugh Bridge and all approaches to the Tyne Bridge from both Newcastle and Gateshead sides.
For those travelling across the region it is recommended that the trunk roads and other river crossing options outside the central area are utilised, such as the A1, A19, Tyne Tunnel and Scotswood Bridge.
Newcastle City council and Gateshead council are advising people to plan ahead and make the switch to public transport or active travel where possible.
You can stay updated on when the restoration works start and the overall project at www.tynebridge.org,
Read more on InformationNOW about Travel and Transport
New Contacts for Domestic Abuse Support
The Newcastle Integrated Domestic Abuse Service (NIDAS) has a new telephone number and email.
NIDAS is our commissioned service that works with people experiencing domestic abuse. NIDAS provides a safe environment and support.
The public can contact NIDAS by telephoning 0191 0191 226 3688.
Front-line professionals working to safeguard and support individuals (only) can ring 0191 226 3689.
The new email for NIDAS is [email protected].
Read more on InformationNOW about Domestic Abuse
Boost is a new platform that provides a hub for innovation, idea-sharing, networking, and supporting improvement efforts across the North East and North Cumbria. Boost is hosted by the NENC ICB, and the community is open to anyone with an interest in driving forward change in health and care.
It offers an opportunity for people to come together, share good ideas, promote solutions, and more. You can sign up to connect with others and to view upcoming events and opportunities
You can visit the Boost Website here to find out more or sign up
Read more on InformationNOW about Getting Involved in Your Community
Recovery Collective College (ReCoCo) Newcastle have released their January to March 2024 prospectus with updated information on a range of courses running such as:
You can view their prospectus of courses here
Read more on InformationNOW about Mental Health
Development Officer (Haref Network) Salary £27,810 (FTE) 30 hours a week (pro rata)
Connected Voice Haref are looking for a new member of their team to deliver their work to support services and health improvement to ethnically marginalised communities in Newcastle and Gateshead.
The Development Officer role will lead on Haref’s community engagement work by developing and maintaining relationships with a diverse range of ethnically marginalised communities, groups and organisations. We are looking for someone with:
Connected Voice is committed to providing equal opportunities for all. We wish to increase the diversity of our staff and welcome applicants from all sections of the community, particularly from people with disabilities and those from ethnically diverse backgrounds.
Closing date for receipt of application forms is 12.00 noon on Monday 29 January
Interviews will be held on Tuesday 13 February.
For more information including the application form, job description and personal specification see here https://connectedvoice.org.uk/jobs/development-officer-haref-network
Read more on InformationNOW about Looking for a Job or Work
Inkubator is an annual ten-week development programme made up of four training sessions and four shadowing sessions on placement in New Writing North’s programme. It is for writers and freelancers who want to develop their skills in facilitation and participatory arts practice with children, young people and adults
Inkubator is designed to give writers from all backgrounds a route into creative facilitation and careers in the arts.
Training session dates (held in central Newcastle):
Tuesday 6 February, 10am – 1pm
Tuesday 13 February, 10am – 1pm
Tuesday 20 February, 10am – 1pm
Tuesday 27 February, 10am – 1pm
It is free to take part in Inkubator. Successful applicants will receive a bursary of £500 to support their participation in the programme.
To apply, please fill in this form by midday Monday 8 January 2024. All applicants will be contacted about the outcome of their application by Friday 19 January 2024.
If you have any access requirements at application stage, or would prefer to submit via video or audio file, please email [email protected]
Queries about applications can be made to [email protected]. Please note that the NWN office will be closed over the Christmas and New Year period and re-open on 2 January 2024
You can read more about the Inkubator project on New Writing Norths website
Read more on InformationNOW about Hobbies and Art Galleries
Better Business Skills is back with a new series of fully funded Skills Development Sessions from January 2024 thanks to support from North of Tyne Combined Authority.
Over 200 Newcastle Northumberland & NorthTyneside residents have already boosted their business skills and received one to one Mentoring support with an Industry Expert to help them embed the skills in their business.
If you have a small business, community interest company or even a business idea join a course to develop your skills. To be eligible for the programme, you must be aged 19+ and live in the North of Tyne area
You can find out about upcoming events and register interest on the Get Better Business Skills website here
Read more on InformationNOW about Starting Your Own Business
Tuesday 23 January 2024, 10am to 2pm
Pottery Bank community centre are holding a sign up day on 23 January 2024 where you can learn more about and sign up to their free courses. They have a wide range of courses including
Find out more about the Pottery Bank open day on InformationNOW
Read more on InformationNOW about Community Centres
The Tyne and Wear Fire and Rescue Service (TWFRS) have opened their consultation on the Community Risk Management Plan (CRMP) and this is your chance to give your feedback on the plans.
The document sets out 24 different proposals on how they plan to keep you safer over the next three years.
Each proposal has been informed by data and intelligence but they want you to have your chance to read and let them know what you think!
You can fill out an anonymous survey open until 6th February 2024..Please share your thoughts and views on the CRMP.
The Community Risk Management Plan (CRMP) is avaialble to view online here
The Community risk management plan survey is available here
Read more on InformationNOW about Fire Safety
RCOT (Royal College of Occupational Therapists) Discharge Risk Management Project
The Elders Council is working with Researchers from Northumbria University who are developing a training programme to inform occupational therapists (OT) and students how to safely discharge patients from hospitals during crisis events, and how to promote positive risk-taking.
Part of the project investigates OT discharge risk management from the patient and caregiver perspective and in order to do this, older people who have experienced either their own discharge or someone they care(d) for, since 2020 would be ideally suited to take part.
This work will be of benefit all who may at some time in their lives require this support.
If you are interested being interviewed for this project and would like to find out more please contact Craig Newman at [email protected]
Read more on InformationNOW about Having Your Say about Health and Care Services
VOICE offer the opportunity to get involved with research studies locally, nationally and internationally. You can find whats currently available that is relevant and of interest to you.
You can find out more at: Voice: Opportunities
Read more on InformationNOW about Getting Involved with research
Foster families across Newcastle can access reduced rates on bowling, swimming, trampoline sessions and soft play at four of the city’s leisure centres.
The discounts have been made available from December 2023 at East End Pool, Newcastle Trampoline Park, Eldon Soft Play and Bowling, and Gosforth Leisure Centre. Care experienced young people aged 16 to 21 can also get free access to all gym, swimming, and fitness classes within Newcastle’s four Better leisure centres.
Contact [email protected] for details about the fostering discount scheme.
You can also contact each centre for more information through the Better Leisure website
Read more on InformationNOW about Leisure centres and Swimming pools
Re:Geon Training are providing fully funded workshops in January supporting healthy eating and budget cooking skills at Riverside Community Project
Kicking the sugar habit is an information session on the effects of sugar on the body and alternative options to manage sugar in your diet.
Cooking on a budget is an interactive workshop helping people to prepare cost effective meals for a family on a budget, that also runs in January.
To express your interest in these workshops please contact Sarah by phone 0191 466 1024 or Email: [email protected]
There are also a range of other workshops fully funded for individuals in the North of Tyne area, which you can find on their website here
You can register your interest for any of their funded workshop courses using the RE:geon Training Opportunities form here . You will then be contacted with further information.
Read more on InformationNOW about Healthy Eating and Drinking
Planning a Christmas clear out? Save yourself some time and donate your furniture, clothes and other items to a good cause by using cheap or free furniture and items collection services from local charities.
Below are some local charities operating this type of service in the Newcastle area. Please visit their website or contact for further details.
Organisation (click for more information on their website) | Phone number |
Orange Box North East | 0191 2242113 |
CT Furniture | 08009174397 |
British Heart Foundation (BHF) | 08082500130 |
Newcastle Wood Recycling | 0191 2654845 |
Saint Oswald’s Hospice | 0191 2468123 |
Read more on InformationNOW about Volunteering
The Christmas holidays are a time where a lot of recyclable waste is created. Foil from Mince pies, chocolate and turkey, cardboard and paper from wrapped gifts, plastic from toys.
To help make sure you’re recycling well this Christmas you can visit Newcastle.gov.uk for recycling guidance:
Read more on InformationNOW about Reusing and Recycling
The Newcastle Plan for Children and Young People sets out how partners from across the public and voluntary and community sectors will work together. It follows extensive engagement work with the city’s babies, children and young people and is designed to address the key issues that matter to them most.
The plan will be in place from 2024 until 2027 and will deliver actions such as implementing the Department of Education’s Family Hubs and Start for Life Programme, improve communication and support for parents who are concerned about their child’s mental health, and strengthen the Healthy Activities with Food provision with a focus on girls, teenagers and children and young people with SEND.
To read the full plan visit: Newcastle Plan for Children and Young People
Read more on InformationNOW about Children and young peoples health
The Elders Council of Newcastle teamed up with researchers Dr Bethan Harries and Molly Taylor from Newcastle University and local community organisations to explore women’s experiences of ageing.
They worked with artist Sharon Bailey to facilitate creative focus groups with Chinese and South Asian women.
The research project was supported by Newcastle University Social Justice Fund.
Read more on InformationNOW about Women’s groups and activities
The UK is in danger of sliding back into the “Two Nations” of the Victorian era marked by a widening gulf between mainstream society and a depressed and poverty-stricken underclass; according to a report by the Centre for social justice.
This report reveals a widening gap between those who can get by and those stuck at the bottom, a gap that was further stretched by the impact of successive lockdowns.
You can read the full report here
Read more on InformationNOW about Cost of Living Support
All health and care services have a legal duty to ensure that they adapt and support people with disabilities to be able to access services. The North East and Cumbria Learning Disability Network has created a new toolkit designed to assist health and care staff in making reasonable adjustments and necessary changes for individuals. They have also produced videos explaining how Reasonable Adjustments can be beneficial:
You can access a PDF of the toolkit by using this link
You can view the videos using the Youtube links below:
You can access the full resources archive here: Reasonably Adjusted Clinic for Patients with a Learning Disability – Toolkit
Read more on InformationNOW about Learning Disability Local Support Services
Newcastle’s Best Holiday Ever is a programme funded by the Department for Education designed for families in Newcastle to help children, young people and their parents have fulfilling, active, fun-filled and healthy school holidays.
Best Ever – Holiday Activities and Food (HAF) Programme | Newcastle Support Directory
Read more on InformationNOW about Children’s Health
The NHS App has been redesigned to make it easier to access NHS services. The update rolled out on December 12 2023, make sure you update your app or download now.
Your personal settings will stay the same. Need help? Tap the help icon in the NHS App or visit http://nhs.uk/nhs-app for support.
Read more on InformationNOW about Your Doctor or GP
Art + Wellbeing is a monthly drop in group and safe space for anyone affected by cancer, including family and friends. Free drinks and snacks are provided, no booking required. You can try a range of art materials and activities and spend a bit of time relaxing, meeting new people and chatting.
More information and contact details are available on InformationNOW
Read more on InformationNOW about Art Galleries, Cancer, and Support Groups
The Baltic Centre for Contemporary Art are hosting an event where you can donate and take baby items such as clothes and toys. As well as being helpful for people, it is also good for the environment as it is reusing and recycling unwanted items.
More information and contact details are available on InformationNOW
Read more on InformationNOW about Art Galleries
WinG Outdoor Activities are holding multiple free cycling sessions through December and January in Cramlington. Bicycles will be provided and you can arrange to be picked up from the nearest metro station, Four Lane Ends.
More information and contact details are available on InformationNOW
Read more on InformationNOW about Fitness Activities
Tyneside Badminton club are running a weekly pickleball club. It costs £5 to attend a session and no booking is required.
More information and contact details are available on InformationNOW
Read more on InformationNOW about Fitness Activities
Tuesday 9 January 2024 11am to 12pm
A session where you can enjoy some canny arts and crafts and have a chat based at High Heaton library.
Read more on InformationNOW about Canny Crafters (High Heaton Library)
Updated organisation
Newcastle Trampoline Park and Gym offer a gym and fitness classes. During the winter they also have a free warm space for anybody who needs it. This warm space is open from 10am to 3pm every Monday, Wednesday and Friday.
Read more on InformationNOW about Leisure Centres in Newcastle and Keeping Warm and Well in Winter
Updated organisation
The Chinese Centre North of England – also known as CICT Open learning centre are a local learning and support centre for the Chinese community as well as other diverse communities. They offer learning and online support and are also a Newcastle Wellbeing Hub
Read more on InformationNOW about Chinese Centre North of England
New organisation
Farah Chemists is a community Pharmacy in Benwell that provides a range of NHS and healthy living services.
Read more on InformationNOW about Farah Chemists
New organisation
The Haven is a Children and Families Community Hub. It is part of The Haven Mountfield School, but has a separate entrance so people can take part in community activities and events.
Read more on InformationNOW about The Haven
Tourism for all is a website that can help you plan accessible travel and accommodation. Helping you to arrange a holiday or short break to suit your needs.
Read more on InformationNOW about Tourism for all
Find out more about places where you can receive legal advice in Newcastle.
Read more on InformationNOW about where to get legal advice
There are lots of places in Newcastle where you can take ESOL (English as a second or other language) classes, learn English or practice your conversation skills.
Read more on InformationNOW about ESOL in Newcastle
Last updated: December 22, 2023