Care and support
What is care and support?
Care and support can help you to live more comfortably and independently. Getting help at the right time can help improve your quality of life and allow you to continue enjoying life, plan ahead and make choices that are right for you.
Care and support can be provided by;
- an informal unpaid carer such as a family member or friend
- arranged by Newcastle City Council after you have had a Needs assessment and Financial assessment
- you can arrange and pay for care and support privately
When might I need care and support?
If you are having problems managing at home you may have care and support needs. This may be due to illness, disability or a long term medical condition. For example you may struggle with;
- bathing and dressing
- preparing food
- remembering to take your medication
- moving around your house
- carrying out everyday tasks independently
- getting out and about easily
Support from Newcastle City Council
You may be eligible to receive support from Newcastle City Council including:
- Home care to help you to wash, get dressed, or prepare food.
- Day services to get out and about and socialise
- Short breaks if you might benefit from an overnight stay at a centre for rest and recuperation.
- Meals at Home if you find it difficult to prepare your own food.
- Equipment and adaptations to your home
- Nursing Care
My Care Newcastle is the directory of the organisations that are contracted by Newcastle City Council to provide your care and support.
You can request an assessment from the Community Health & Social Care Direct team at Newcastle City Council. You may be eligible for support, but if not, you may also receive guidance on what other support is available.
The assessment process includes;
- Needs assessment to find out; what your care and support needs are; if you are eligible for support from the local authority; and to agree your support plan.
- Carers Assessments: available to all carers to find out; what your care and support needs are; if you are eligible for support from the local authority; and to agree your support plan.
- Financial assessment looks at how much money you have and if you can access funding from the local authority to help pay for your care and support.
- Personal budgets to pay for your care and support. You can manage your own care and support or Newcastle City Council can do this for you.
- Direct Payments from your personal budget allow you to purchase your own care and support services directly.
What if I’m not eligible for help?
If you don’t qualify for help from Newcastle City Council the information from your assessments will still be useful. Other organisations will be able to take it into account when they discuss your needs with you..
You can arrange your own care and support privately. There are a number of organisations who can help you to plan this or offer private care services such as;
- Disability North
- FirstStop – Advice for older people
- PayingForCare – a national information and advice service helping you make informed choices about paying for care.
Other care and support options
Other options to improve your quality of life include:
- Short term rehabilitation services to help you regain skills you have lost.
- Equipment and Aids to help with everyday tasks
- Help with paying for home adaptations
- Meals at home if you sometimes struggle to make meals.
- Cleaning Services and Laundry Services to lighten the load.
- Home Care where a professional care worker can visit you regularly to help with tasks such as personal care and light cleaning.
- Day centres and lunch groups which provide a range of activities, meals and transport.
- Personal alarm systems and telecare can allow you to call for help in an emergency, remind you to take medication, and more.
- Read our help with health costs information
Support for Carers
If you look after someone who couldn’t manage without your help, you are a carer. Support is available to help you take a break from your caring responsibilities and to help you with your caring role.
- Carers Assessments: You are entitled to a carers assessment from Newcastle City Council to find out what support is available to you.
- Looking after someone: Read more about carers support that is available in Newcastle.
- Carers Opportunities Fund: You can apply for funding to allow you to take a break, learn something new or prepare for employment.
- Kinship Carers – Caring for young relatives: Read more about carers support that is available to you in Newcastle.
What if my home is no longer suited to my needs?
If you feel that your home is no longer suitable for your needs or if adaptations to your home would be too expensive you can explore other housing options, such as a retirement flat, sheltered accommodation or extra care housing which offers more care and support. More information can be found here;
- Housing for Older People
- Practical Help to Move Home
- Care & Repair England have a ‘teach yourself’ workbook on Housing, Care and Related Finance in Later Life.
Last updated: May 8, 2019