Discover more about local services and support for disabled people. If you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities you are classed as disabled. Find out more about your rights.
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Help to plan a trip to Newcastle and find places to visit that are accessible
Abuse should be reported to the safeguarding teams.. Abuse can be emotional, physical, sexual, financial, discriminatory, psychological, organisational, domestic, neglect, self neglect or modern slavery.
Advance decisions allow you to set out your decisions and choices about refusing medical treatment in certain situations, should you lose the mental capacity to make these decisions in the future.
Advocacy is where someone helps you to get your views and opinions heard. They can support you to access services if you are unable to do so by yourself.
Airport assistance is available if you have mobility issues or a disability. Assistance can be arranged before you fly to help make your travel easier. Book early to ensure everything is in place.
Autism is a life-long condition which affects a person’s ability to communicate or to do everyday things. This page has more information about local support organisations and groups in Newcastle.
Bipolar disorder is a condition that affects your moods, which can swing from one extreme to another.
The Blue Badge Scheme allows people who have difficulty getting about to park their cars close to the sites and services that they need to use.
Sign language is a visual means of communicating using gestures, facial expressions and body language. Sign language is used mainly by deaf people and people with hearing difficulties. Some television programmes have subtitles or text on screen which describes the spoken word and sounds taking place during a programme.
Personalised care and support can help you to live more comfortably and independently. Getting help at the right time can help improve your quality of life and allow you to continue enjoying life, plan ahead and make choices that are right for you.
Carer’s allowance is paid to people over 16 and who spend at least 35 hours a week caring for someone with substantial care needs.
If you are not happy with the service that you receive, or if you feel that something has gone wrong, Adult Services need to know.
There are approximately nine million people in the UK who are deaf or hard of hearing. More than half of people over the age of 60 years old have a hearing loss, which is usually related to the ageing process.
Dementia is a term used to describe various disorders involving a loss of brain function, such as thinking, memory, reasoning and language.
There are different types of depression or low mood. The symptoms can be mild or severe and impact people differently. Help and support is available if you are feeling sad, lost, lonely or in a low mood.
Disability Living Allowance is a payment for disabled children who need additional support for their care or mobility needs. Disability Living Allowance for adults is being replaced by Personal Independence Payment.
The Equality Act protects disabled people’s rights including employment, education, and access to services and facilities.
Domestic abuse can happen to anyone. It’s described as any incident or pattern of incidents that are: controlling, coercive, threatening, violent.
You may have been driving for years, but there are some things that you need to think about as you get older and your circumstances change.
Employment and Support Allowance (ESA) is for people who are unable to work due to illness or disability and under pension age.
Income related ESA has been replaced by Universal Credit for new claims
Employees may first be entitled to Statutory Sick Pay
Epilepsy is a neurological condition which causes seizures. There are many different types of epilepsy and seizures.
Gardening is good for you. It is therapy and fitness rolled into one.
A hate crime or incident are acts of violence, aggression, prejudice or hostility directed at someone because of their, race or ethnicity, religion or belief, transgender identity, sexual orientation, disability or age.
This information includes: the blue badge scheme, concessionary travel, Senior railcard, Motability car scheme, NexusTaxicard, Shopmobility and Hop to the shops.
There are supported shopping schemes that can help you buy your essential items or have them delivered.
You can make changes to your home or get equipment to help you with day-to-day tasks and activities. This can be important to your wellbeing and quality of life.
There are grants available to help pay for adaptations and equipment to make life easier around your home.
Tips on how to stay active at home including chair based exercise, strength and balance exercise and aerobics.
Industrial Injuries Disablement Benefit is a benefit for people who are disabled caused by certain types of work or because of an accident at work.
There are a range of organisations that provide interpreting and translation services in Newcastle
A learning disability is a life-long condition. It affects a person’s ability to communicate or to do everyday things. People with a learning disability find it harder than others to learn, understand and communicate.
There are some steps that you can take to help make your computer easier to use without having to purchase new equipment.
Mental health is about how we think, feel and behave. 1 in 4 people in the UK have a mental health problem which affects their daily life, relationships or physical health.
For many people the main symptom is a painful headache. Other symptoms include disturbed vision; sensitivity to light, sound and smells feeling sick and vomiting.
The TaxiCard scheme is for those who have a disability or impairment that means using public transport is difficult.
If you’re worried about getting help if you have an accident at home or fall ill suddenly, a 24 hour response, monitoring or support service may be useful to you to help you live confidently and independently.
The NHS offers personal health budgets and personal wheelchair budgets to certain groups of people.
PIP is a benefit to help towards some of the extra costs associated with ill-health or disability
Self care and self management for people with a disability are terms that are used regularly in today’s society, particularly by the NHS and associated health and social care organisations.
Social Prescribing is where you are prescribed activity or exercise to improve your physical and mental health. It may be used in place of medication or alongside treatment.
Dealing with thoughts of suicide, self harm how to help someone and help if you are bereaved by suicide.
What’s going on in Newcastle over the school summer holidays for children and young people
This article signposts you to support and help if you are on a low income.
There are a range of support groups in Newcastle that help, advise and support people through difficulties including offering emotional support to those people dealing with illness, social isolation, end of life or a long term condition.
This article explains the housing and support services that are available for people with a learning disability or autism.
If you have trouble reading websites because of a visual impairment, learning disability or because you speak a language other than English we can help to make InformationNOW easier for you to use. You can open the free Recite Me software by clicking the icons in the right hand corner of any page on the site.
Information to help you to plan a holiday that takes into account your interests and needs.
Vision impairment means that your eyesight cannot be corrected by glasses or lenses. Conditions include: cataract,macular degeneration, diabetic retinopathy, glaucoma, retinitis pigamentosa and a condition related to stroke, hemianopia.