There are many different types of care available that can help you to live more comfortably and independently. Getting help at the right time can help improve your quality of life. Allowing you to continue enjoying life, plan ahead and make choices that are right for you.

All care articles

are a psychological and physical inability to stop something even though it’s causing harm to the person and their friends and family.

Please report any abuse in Newcastle. Abuse can be emotional, physical, sexual, financial, discriminatory, exploitation, psychological, organisational, domestic, neglect, self neglect or modern slavery.

Advocacy is where someone helps you to get your views and opinions heard. They can support you to access services if you are unable to do so by yourself.

imAGE #Age Proud Newcastle is a celebration of organisations, events, activities and opportunities for older people during October. It is a collaboration led by the Elders Council, Equal Arts, Newcastle City Council and voluntary partners.

Alcohol can damage our brains and our organs.  It is best to drink in moderation.

is a life-long condition which affects a person’s ability to communicate or to do everyday things. This page has more information about local support organisations and groups in Newcastle.

The Message in a Bottle scheme helps you store your personal and medical information in your fridge door, so it can found quickly by emergency services. This simple idea could help to save your life.

Getting help at the right time can help improve your quality of life and allow you to continue enjoying life, plan ahead and make choices that are right for you.

List of residential and nursing care homes in Newcastle commissioned by Newcastle City Council.

Carer’s allowance is paid to people over 16 and who spend at least 35 hours a week caring for someone and they get certain benefits

As a carer you may be entitled to a Carers assessment from the council to find out what support is available to you in your caring role.

This fund is available for carers to take breaks and opportunities that give them choice, independence and control to improve their health and wellbeing.

Care homes can provide accommodation with either personal or nursing care, depending upon your needs. They vary in size and in the facilities that they provide.

Help with cleaning and housework.

If you are not happy with the service that you receive, or if you feel that something has gone wrong, Adult Services need to know.

support available if you’re having problems paying energy and household bills

There are a number of day services to choose from in Newcastle including lunch clubs, social activities, fitness classes and much more.

Dementia is a term used to describe various disorders involving a loss of brain function, such as thinking, memory, reasoning and language.

Newcastle is committed to becoming a Dementia Friendly city.

a way of paying for care and support services such as care in the home, day services or respite care. Direct Payments allow you to buy and arrange your own care and support services.

can happen to anyone. It’s described as any incident or pattern of incidents that are: controlling, coercive, threatening, violent.

Epilepsy is a neurological condition which causes seizures. There are many different types of epilepsy and seizures.

Looking to connect and make new friends? There are many places to meet up with people in Newcastle.

There are lots of venues and lunch clubs in Newcastle. Some offer discounts for older people or a tailored service such as lunch clubs where you can socialise with other like minded people.

Gardening is good for you. It is therapy and fitness rolled into one.

How to get involved in research, share your experiences to improve services or speak up for your your community This may be called activism, involvement, engagement, co-production or collaboration.

Getting to hospital can be a worry for some people. This section gives details on how you can travel to and from the hospitals in Newcastle.

There are groups that aim to ensure the views of patients, carers and the public are heard and acted upon by those making decisions concerning health and health services.

Most NHS services are free, however, you may be entitled to free treatment or help with some of these health costs.

There are supported shopping schemes that can help you buy your essential items or have them delivered.

You can make changes to your home or get  equipment to help you with day-to-day tasks and activities.  This can be important to your wellbeing and quality of life.

If you need some support at home with personal care such as bathing, dressing and making meals, there are organisations that may be able to help you.

The list of home care agencies commissioned by Newcastle City Council and general and specialist providers in Newcastle.

This section looks at the different ways you can raise concerns you may have about health services.

There are grants available to help pay for adaptations and equipment to make life easier around your home.

The way the healthcare services are planned and purchased in Newcastle and the whole of England has changed. NHS Clinical Commissioning Groups (CCGs) have now replaced the NHS Primary Care Trusts.

Information about looking after a young relative.

community launderettes and laundry services in Newcastle that can wash and dry your clothes.

A learning disability is a life-long condition. It affects a person’s ability to communicate or to do everyday things. People with a learning disability find it harder than others to learn, understand and communicate.

Leaving hospital can be just as worrying as going into hospital for some people. Here’s information on what should happen when you leave hospital and tips on how to prepare for your return home.

Care homes provide accommodation with either personal or nursing care, depending upon your needs. They vary in size and in the facilities that they provide.

Unpaid carers can get information, support and apply for financial assistance from local organisations such as the Newcastle City Council, health services and voluntary organisations. Find out what’s available to carers in Newcastle

Some people have difficulties making decisions. This could be due to a learning disability, dementia, a mental health problem, or a brain injury

If you are finding it difficult to prepare your own meals and have no other way of getting a main meal, you may want to consider applying to have hot meals delivered to your home.

Mental health is about how we think, feel and behave. 1 in 4 people in the UK have a mental health problem which affects their daily life, relationships or physical health.

If you need help with a mental health problem outside normal working hours here are services you can use.

For many people the main symptom is a painful headache. Other symptoms include disturbed vision; sensitivity to light, sound and smells feeling sick and vomiting.

Palliative care is a term that is used when someone is supported through a serious life limiting progressive illness. It also includes care for their families.

Parkinson’s disease is a progressive neurological condition which affects movements such as walking, talking and writing.

The system for paying for care can be quite complicated. The amount you pay depends upon your circumstances.

Telecare can help you live confidently and independently at home. Gadgets, monitoring systems and alarms can be used to keep you safe and well. Giving you and your carers and family peace of mind.

Your personal budget is the sum of money that Newcastle City Council allocates for your care and support.  As a result of your personal budget, a support plan should be put in place.

Reablement helps you become independent at home. It is provided by Newcastle City Council.

Information about sexual health, protection from sexual transmitted infections, contraception and details of organisations that can provide you with expert advice and guidance.

Sleep is an essential process that our bodies and minds need in order to function.  This article explains why sleep is important and what can affect it.

Dealing with thoughts of suicide, self harm how to help someone and help if you are bereaved by suicide.

There are a range of support groups in Newcastle that help, advise and support people through difficulties including offering emotional support to those people dealing with illness, social isolation, end of life or a long term condition.


This article explains the housing and support services that are available for people with a learning disability or autism.

When being discharged from hospital after a period of illness, you may find this information useful to help plan your care at home and aid your recovery.

Vision impairment means that your eyesight cannot be corrected by glasses or lenses.  Conditions include: cataract, macular degeneration, diabetic retinopathy, glaucoma, retinitis pigmentosa and a condition related to stroke, hemianopia.

Find out more about places where you can receive legal advice in Newcastle.

This article explains what to expect during your stay in hospital.

A financial assessment determines how much you have to pay for the services you receive from Social Services, or how much you will receive in Direct Payments

If you need some extra help to live independently at home, you may find it useful to talk to someone at Newcastle City Council.